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Thread: NewAtlanta ServletExecAS 5.0 crashing
Created on: 04/08/14 05:44 PM Replies: 0

Joined: 04/08/14
Posts: 1
NewAtlanta ServletExecAS 5.0 crashing
04/08/14 5:44 PM

Hi All,

We are facing an issue of ServletExec being crashed recently in last few weeks.

Before this it was stable and below are the environment details:-

Web Server Information - New Atlanta ServletExec AS/5.0

Remedy Midtier - 6.03.00 patch 020

Operating System Name - AIX

Java Version - 1.4.2

So every day we are facing this issue and webserver needs to be restarted

So would require urgent help as to what needs to be done and which area i need to look in for tweaking any settings.

I had done my initial analysis and found that the Java Heap size is set as below :-

minheapsize = 4K and maxheapsize = 64k

I would appreciate if someone helps me on the same urgently


Amey Bhosale
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